Template: Capturing Wisdom from Departing Staff

When staff leave their organizations, the loss of knowledge can be quite high, and it takes a significant amount of time for new employees to gain back the wisdom their predecessors left with. For that reason, having an intentional approach to capture this knowledge and wisdom can help get new staff (or the staff left to cover the gaps) up to speed more quickly.

USAID/Vietnam uses this simple template to capture knowledge from departing Foreign Service Officers (FSOs). The Mission’s support contract leads the interviewing and synthesis process and provides the final knowledge capture to the departing staff to share and discuss with their successor.

For more on this process, see the accompanying blog here.